HopeGraph

frequently asked

Questions about HopeGraph

How the readings work, what they cost, and how to manage your information.

What is Bazi?

Bazi is a Chinese tradition that interprets a birth date and time through five elements: Wood, Fire, Earth, Metal, and Water. The name means “eight characters”. Those characters form four pairs, often called the Four Pillars, representing the year, month, day, and hour of birth.

A reading considers how the elements relate to one another and to the season of birth. HopeGraph explains those traditional interpretations through familiar subjects such as work, relationships, and habits.

How is this different from a star-sign horoscope?

A star-sign horoscope groups people by their Sun sign. Bazi starts with the year, month, day, and hour of birth. HopeGraph also uses your birth city to account for local time when calculating the chart.

Full Western astrology charts also use birth time and place. The difference is the tradition: Western astrology interprets planetary positions, while Bazi interprets a calendar-based system of elements. More detailed birth information does not establish that either system can predict events.

Where do the archetypes fit in?

The ten archetypes are names we created to introduce your core element, one part of your Bazi chart. They are not ten complete personality types or traditional Bazi titles.

Your personal reading also considers the season of birth and the relationships across your chart. Two people with the same archetype can therefore receive different readings. The archetype pages describe broad themes; they are not a substitute for a reading of your own chart.

Does AI write the readings?

Yes. We calculate the Bazi chart first, using calendar rules, then give the calculated results to Claude, an AI from Anthropic, to write the reading.

The writing instructions require it to base the interpretation on those results and explain them clearly. This reduces the need for the AI to guess, but it can still make mistakes. If something looks wrong, email admin@hopegraph.com.

What if I do not know my birth time?

You can leave it blank. HopeGraph uses noon as a placeholder so it can calculate a chart. Noon is an assumption, not an estimate of when you were actually born. The missing time can change parts of the chart and the interpretation, so treat the result as approximate.

For the other person in a compatibility reading, you can also leave the birth city blank. We then use your birth city as a placeholder. If you find the missing details later, enter them and run the reading again.

Is my birth information saved?

Your browser saves the most recent details you used for a reading so you do not have to type them again. You can remove them by clearing site data for hopegraph.com in your browser settings. Free-reading birth details are processed on our server but are not saved as reading records in our database.

For a Deep Dive, we save your chart, reading, and purchase details so you can return to the reading. Daily stores your birth details, delivery preferences, and any second person you add so it can prepare future emails. Starting Daily checkout can create a subscriber record before payment is completed.

See our Privacy Policy for the full details, including analytics and service providers. To request deletion of stored information, email admin@hopegraph.com.

Why might another Bazi tool give me a different chart?

Bazi calculators can use different conventions for local solar time, daylight saving time, and births near midnight or a seasonal boundary. These choices can affect a chart, especially when a birth falls close to a boundary.

HopeGraph adjusts for local solar time using the birth city and accounts for daylight saving time. If your results differ, check the birth details and each tool’s calculation settings. A difference is worth investigating; it does not automatically mean either reading is correct.

How should I use a reading?

Use it as a starting point for reflection. Compare the ideas with your own experiences, keep what is useful, and question what does not fit.

HopeGraph is for entertainment and self-reflection. It cannot establish someone’s personality, tell you what will happen, or decide whether a relationship will work. It is not medical, legal, financial, or psychological advice.

How much does it cost?

Personal and compatibility readings are free, with no account or payment details required. Usage limits help us keep them available.

The Deep Dive costs $29 as a one-time purchase. It covers your chart in more detail, including work, money, relationships, the next twelve months, and challenges to consider. You receive a saved online reading and can save a PDF. A full refund is available within 7 days of purchase.

HopeGraph Daily costs $12 a month or $99 a year. It includes a personal email each morning and the option to add one other person for a relationship reflection. Both plans renew automatically until cancelled. The refund window is 7 days after your first payment, or 14 days for an annual plan.

How do I cancel Daily or stop the emails?

Open the management link at the bottom of a Daily email and choose “Cancel your subscription”. You can keep receiving emails until the end of the period you paid for, or stop them immediately. Either option cancels future billing.

If you cannot find your link, email admin@hopegraph.com for help. Cancelling Daily does not affect your saved Deep Dive or access to free readings.

Question we missed? Email admin@hopegraph.com and we'll help.